Oasis  after-sales service:
Oasis  promise to customers to provide "one-year warranty and lifetime warranty," the service
1. Since the quality of delivery from the date of the year due to causes products can not be normal users, and Oasis  to provide free mesh repair, replacement, return service; from the delivery occurs within three months from the date of original quality problems, and if the replacement or retirement cargo,Oasis will be charged from the grid from the date of delivery according to a daily settlement price of 1 ‰ of the depreciation charges;
2. Provided by the order of three packs of services are: repair, replacement and returned. Repaired product was still unable to meet the application requirements, can be replaced with the kinds of products; If there is no replacement of the same product can be redemption of the same type of products; such as the above conditions are not met, may be returned;
3. In the product warranty period, such as product damaged due to human reason, Australia and Georgia to provide maintenance services for customers, only to collect service nominal fee;
4. In the product warranty period, any product causes damage to theOasis low-cost grid can provide high-quality repair service, but not to be replaced or return;
5. If the needs of customers, Australia and Georgia can provide the product to re-dismantling, packaging, installation services, the number of open, only charge a reasonable nominal fee;
6. In a complaint phone call back within 24 hours, treatment options are given within 48 hours, the Guangzhou-Shenzhen area within three days of on-site service.
Grid installers for Australian customers before the implementation of these services should be routinely requested the client to produce the purchase contract or receipt vouchers, in order to determine whether the scope of services 7. This commitment does not apply to three packs of services has been marked non-preferential products.